UltraNavis is not a software company that researched non-emergency medical transport. It is the dispatch engine built to run A-Life Medical Transport in Omaha, Nebraska — and it has been running it in production, on real riders and real drivers, since before it was ever offered to anyone else.
If we ship something that assigns a wheelchair rider to a van without a ramp, we do not read about it in a support ticket. One of our drivers calls us from outside a dialysis centre, and we have a rider who cannot get home. That is a different incentive from a roadmap.
Every constraint in the engine is there because it cost us something. The zone-lock, the wheelchair rules, the will-call handling, the no-show tracking — none of it is a feature someone requested. It is scar tissue.
You will talk to the person who wrote the software. That is the upside and it is also the limit — we take on a small number of operators at a time because we install and run it with you rather than handing over a login.
The engine has years of production behind it on our own fleet. Selling it to other operators is new. If you would rather buy from a company with a hundred logos on the wall, we are not that, and we would rather you knew now.
Broker portals, mileage reconciliation, no-show disputes, drivers who quit on a Friday, a board that is still being built at midnight. We do not need those explained, which is most of what a demo with us is actually worth.
Not a slide deck. Send us a real day off your board and we will run it through the engine and show you what it does with it — including the rides it refuses to assign and why.