A broker pays $42.50 for a ride. Driver time on it was $28.40, the miles run cost $16.90, and the van waited at the clinic for another $6.50. That ride lost money, and almost no operator can tell you which of their rides did.
nightly unchecked — How often most operations audit this: never. The gap just shows up as a thin year.
Driver time, miles run and wait at the clinic added up against what the broker actually paid for that trip.
The reconciliation pass is nightly. You get the list in the morning, not at the end of a quarter.
Rides paid below cost surfaced individually, with the arithmetic, so you can take it back to the broker with evidence.
Which broker contract is profitable at your cost base, and which one you should be renegotiating or dropping.
The clinic wait nobody logs is the cost nobody sees. It is captured from the driver app automatically.
It reconciles against the remittance data you receive, so it is not tied to one broker. The costing side uses your own driver rates, mileage cost and captured wait time.
Sometimes, and sometimes the value is knowing which contract to renegotiate or walk away from. Either way you are arguing from per-ride arithmetic rather than a feeling that the contract is tight.
It is included from the Operations tier upward.