The morning ritual in most NEMT operations is drivers calling the office to ask what they have got. That call is the schedule failing to reach the person who has to run it.
Your dispatcher on the phone telling drivers what is already on the board.
Printed the night before, out of date by 9am, and the only record of what happened.
The twenty minutes a van sits at a clinic. Not recorded, so not billed and not costed.
Each driver sees only their own manifest, in order, updated live when something changes.
A real inspection flow with defects that go straight to the maintenance list, not a clipboard in the cab.
Arrival and departure at the clinic timestamped, which is what makes the cost reconciliation honest.
Captured at the door, attached to the ride, available when a broker disputes it.
The office and the rider’s family can both see where the van is without calling anyone.
No. It runs on the phone they already have, on both iPhone and Android.
The manifest is held on the device and the day keeps working. Captures sync when signal returns.
No — only their own day. Zone-locked assignment means their day is coherent anyway.